We provide a cloud-based telephony system that provides a fully integrated cost-effective solution for business use, which is based on a 3-year “subscription” basis. This includes the service provision, handset(s) and calls. After the 3 years, you can either opt to keep the handset(s) if they are still serviceable and go on to a licence only agreement at £8.95 + VAT. Alternatively, if you are happy with the service you could renew the agreement, have new handsets throughout again and continue for another 3 years.
We are able to provision new telephone numbers, transfer in your existing numbers or a mix of both.
Our platform offers a lot of enterprise-grade features, including;
- Directory integration for shared address books
- Call Recording - MiFID II compliant lifetime call recording with full audit trail and search facility
- Wide range of call management features
- PCI DSS Compliant recording
- Multi-View Wallboard
- Management reports – At-a-glance graphical reports on call activity and end of day statistics reports emailed to key stakeholders
- GEO redundant solution hosted in UK based data centres – ISO27001 accredited
- A self-serve portal that can be used to easily manage your service
- Call alerts – Set up policies to highlight in-flight calls of long duration or premium numbers
- Mondago software integration with MS-Exchange, click-to-dial and over 200 CRM applications*
Costings:
| Yealink T46 - hosted voice licence & 4000 bundled minutes included* | £19.95 + VAT per month per user |
| Yealink T42 - hosted voice licence & 4000 bundled minutes included* | £14.95 + VAT per month per user |
| Yealink T41 - hosted voice licence & 4000 bundled minutes included* | £12.95 + VAT per month per user |
| Yealink W60P - hosted voice licence & 4000 bundled minutes included* | £12.95 + VAT per month per user |
| Licence Only (3yr) Softphone only** & 4000 bundled minutes included* | £8.95 + VAT per month per user |
| Handset Installation/Configuration Charge (Multiple Handsets) | £320.00 + VAT |
| Single Handset PSU and Delivery (£60.00 + VAT one-off charge) | £60.00 + VAT |
| Power Adaptors (if no POE switch) | £12.00 + VAT each |
| Netgear Gigabit POE Switch (4 Ports POE, 4 Ports Non-POE) | £65.00 + VAT each |
| Netgear Gigabit POE Switch (8 Ports POE, 2 Fibre SFP Ports) | £110.00 + VAT each |
| Netgear Gigabit POE Switch (24 Ports POE, 2 Fibre SFP Ports) | £380.00 + VAT each |
| Lifetime MiFID II Recording Storage + Analytics (Company-wide per seat license coverage required) | £4.00 + VAT per month per user (site-wide licence required) |
| PCI MiFID II Recording Add-On | £4.00 + VAT per month per user |
| Lite Mondago – Screen popping and Active Directory integration | £4.00 + VAT per month per user |
| Full Mondago integration with CRM and Skype for Business** | £5.50 + VAT per month per user |
| Office Network Cabling | Pricing on request. |
*4000 minutes to 01, 02, 03 and UK mobile. Calls to these numbers shall not exceed 4000 minutes in total per handset/licence. The total number of calls to UK mobile shall not exceed 2000 minutes per month (per licence). The total number of calls to 03 numbers shall not exceed 15% of the total calls made on any handset/licence per month. Contract length – 3 years.
